- Improves retention and ability to attract top talent
- Third party ensures unbiased feedback
- Execution by professionals with investigative approach helps to obtain critical details
- Professional macro view reporting and analysis identifies trends
- Fully customizable to meet the unique needs of your business
- Efficient and affordable with no hidden fees
Exit Interviews are an important part of every company’s success. Learning why employees have left your business is the key to understanding how to attract the best talent and prevent costly turnover in the future. Both negative and positive feedback from departing employees is essential to learning what your company can improve on and what your business does best. Internal exit interview programs are costly to administer and do not provide the cumulative data and the macro view you need to grow. The most safe, consistent, and responsible way to understand why employees are leaving your organization is by trusting your exit interviews to a third party to collect unbiased and unfiltered feedback. The experts at CustomerProphet.com will work with you to create a program customized for your company and your area of focus. Our program is flexible to change with you as your operations change and grow over time.
Our sophisticated online reporting system can provide numerous types of reports to easily analyze the exit interview results and identify trends within the cumulative data. The reports are customized for each client, regularly updated with current information, and clearly formatted for review and presentation. The graphs are interactive, providing you the ability to view the data on a macro level and then easily drill down to a level by location and time frame. Reports are available on a local, regional, district, and company-wide level. A user hierarchy is established to specify who within the organization can access different types and levels of information. All reports are viewed through a secure server and all data is encrypted to ensure that information is only viewed by authorized individuals. Keyword triggers can be used to alert management if an exit interview contains mention of instances that require immediate attention. Like all of our services, prices for exit interviews are all inclusive and there are no hidden fees. We are interested in long relationships with our clients and do not charge for program set-up, template revisions, or reporting.
Contact us today to learn more about this service and how your company can benefit by outsourcing your exit interviews to CustomerProphet.com.