Customer Prophet Blog

E-Commerce Essential, Even For Giants

https://www.forbes.com/sites/paularosenblum/2017/05/18/walmart-sales-and-earnings-exceed-expectations-ecommerce-goes-through-the-roof/#71fd554b1955 In 2017, the integration of a healthy e-commerce division is crucial for the continued growth of any retail brand. Even Wal-Mart has made dramatic increases in this arena to keep up with other giants of the industry like Amazon. As the demand for e-commerce continues to grow, so does the importance of measuring that … Continue reading E-Commerce Essential, Even For Giants

Books-A-Million Recognized for Mobile Innovation

What was once a street corner newsstand in Florence, AL, is now the second largest book retailer in the nation. Books-A-Million (BAM) was founded in 1917, and since then they’ve opened more than 260 stores in 32 states. Their success is attributable to their commitment in enhancing the customer experience, always focused on ways they can … Continue reading Books-A-Million Recognized for Mobile Innovation

Sunrun Partners With National Grid

Sunrun foresees a bright future ahead by partnering up with big-name National Grid. The partnership between the two solar power companies is anticipated to help push greater sales in residential solar energy. The partnership’s main goal will initially focus on selling rooftop solar systems to the utility’s 100,000 customers in New York single-family homes. Sunrun … Continue reading Sunrun Partners With National Grid